Scheduling

**Remote candidates must live in Illinois**

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and an outstanding patient experience.

Core Values
At DD, our core values underpin our culture and guide our actions:

• Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.
• Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice.
• Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.
• DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

Perks

• Weekly Pay 
• Paid Training
• Uniform Provided
• Opportunities for Advancement
• Employee Assistance Program (EAP) 
• Employee Discount on Cosmetic Services and Products 

Position purpose

The Scheduling Agent handles incoming calls, schedules appointments, answers patient questions. The Scheduling Agent provides excellent customer service and attention to each patient of the practice.

Role and Responsibilities

• Answers inbound calls regarding scheduling appointments for new or existing patients at all locations.
• Monitors the clinic schedule to ensure efficient scheduling.
• Collects and documents patient medical history into the electronic medical record (EMR).
• Maintains knowledge of the practice services, provider specialties, and schedules.
• Directs phone calls to the appropriate departments.
• Performs other duties as assigned

Qualifications and Education Requirements

• Official High School Transcripts, Diploma or Equivalency Certificate
• Friendly, Polite, and Professional

DD Benefits

DD offers competitive benefits; health insurance, generous vacation time, 401k plan, and holiday pay.

Pay Rate

$16.00/hour

Additional Notes

Full-time: 5 days a week- 8-hour shifts: 9:00AM-5:00PM or 11:00AM-7:15PM, and 1 Saturday every 8 weeks from 6:45AM-12:45PM.