Patient Engagement Manager

Job Title: Patient Engagement Manager

Location: Scottsdale, AZ (Specifically in North Scottsdale, off of East Bell Road and the 101)

Compensation: $75,000 base salary + Performance-Based Bonus

Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401k)

Schedule: Monday through Friday. 9:00 AM to 5:00 PM. No nights, no weekends, and no major holidays!

Position Overview:

Envita Medical Centers is seeking an exceptional Patient Engagement Manager to support patients and families as they begin advanced, physician-led care. This role serves as a key public-facing representative of Envita, guiding patients through complex medical decisions with clarity, compassion, and confidence.

This position is ideal for a polished, highly organized professional who thrives in fast-paced, high-touch environments. The Patient Enrollment Team Lead plays a critical role in patient enrollment by collaborating closely with physicians and internal teams, leading consultative enrollment conversations, and ensuring a seamless transition into care.

This is not transactional sales. It is relationship-based, patient-first enrollment focused on trust, outcomes, and excellence.

Key Responsibilities:

• Drive high-level patient enrollment through video consultations, physician-attended calls, and relationship-based conversations
• Serve as a trusted guide for patients and families seeking advanced and integrative treatment options
• Clearly and compassionately communicate complex medical and treatment concepts
• Manage multiple patient enrollment journeys simultaneously while ensuring timely follow-up and readiness to begin care
• Provide structure, accountability, and clear next steps across internal teams to support smooth treatment starts.
• Collaborate closely with physicians, Care Coordinators, and operations team to ensure an exceptional onboarding experience
• Act in a supportive leadership capacity to keep enrollment processes moving efficiently and professionally
• Maintain exceptional attention to detail in scheduling, documentation, patient communication, and coordination
• Represent Envita Medical Center with warmth, integrity, and high-end professionalism in every interaction

Required Qualifications:

• Bachelor's Degree (required)
• Minimum of 5 years of experience in consultative, high-touch sales environments
• Proven success closing complex, trust-based service or enrollment decisions
• Strong on-camera and video presence with excellent verbal communication skills
• Ability to multitask at a high level while managing multiple active patient cases
• Comfort working directly with physicians and navigating medical terminology
• Highly disciplined, self-motivated, and results-driven
• Strong emotional intelligence, professionalism, and patient-first mindset

Preferred Qualifications:

• Experience in healthcare, medical enrollment, concierge medicine, or patient advocacy sales
• Ability to balance ethical patient care with strong enrollment performance
• Experience supporting high-acuity or complex medical cases
• Strong operational awareness and follow-through
• High-level communicator who builds trust quickly with patients and families

The Ideal Candidate:

The ideal candidate is a mission-driven enrollment leader who brings confidence, empathy, and structure to every patient interaction. You are comfortable guiding patients through life-changing healthcare decisions, collaborating alongside physicians, and ensuring an exceptional start-to-care experience.

This role is for someone who understands that enrollment at Envita Medical Centers is about service, trust, and outcomes - not transactional sales.