Onsite Community Association Manager

About the Role:

The OnSite LCAM role is pivotal in managing and overseeing the operations of a condominium community associations to ensure they run smoothly and efficiently. This position requires direct, on-location engagement with community members, vendors, and board members to address concerns, implement policies, and maintain the overall quality of the community environment. The successful candidate will be responsible for coordinating maintenance, financial management, and compliance with governing documents and local regulations. This role demands a proactive approach to problem-solving and excellent communication skills to foster positive relationships within the community. Ultimately, the LCAM professional ensures that the community’s assets are preserved and enhanced, contributing to residents' satisfaction and the community’s long-term success.

Minimum Qualifications:

• Valid Licensed Community Association Manager (LCAM) certification as required by the state of Florida.
• Proven experience in community association management or a related field.
• Strong knowledge of community association laws, regulations, and best practices.
• Excellent interpersonal and communication skills to effectively interact with diverse stakeholders.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred Qualifications:

• Experience working in on-site community management roles within residential or mixed-use communities.
• Familiarity with property management software and financial management tools (ie Caliber and Strongroom).
• Background in conflict resolution and mediation within community settings.
• Demonstrated leadership skills and experience working with volunteer boards.

Responsibilities:

• Serve as the primary on-site contact for community residents, board members, and vendors, addressing inquiries and resolving issues promptly.
• Oversee daily operations including maintenance schedules, vendor contracts, and community facility management to ensure high standards are met.
• Manage financial aspects such as budgeting, assessment collections, and expense tracking in collaboration with the board and accounting teams.
• Ensure compliance with community governing documents, local laws, and regulations, providing guidance and enforcement as necessary.
• Prepare and present regular reports to the board of directors regarding community status, financial health, and ongoing projects.

Skills:

The required skills enable the LCAM professional to efficiently manage day-to-day community operations, ensuring compliance and resident satisfaction through clear communication and problem-solving. Strong organizational skills are essential for coordinating maintenance, vendor relations, and financial management tasks. Preferred skills such as proficiency with property management software enhance the ability to track budgets and streamline reporting processes. Conflict resolution skills are frequently applied to mediate disputes and maintain a harmonious community environment. Leadership and interpersonal skills are critical for fostering trust and collaboration among residents, board members, and service providers.