About this position
Job Summary:
The Warehouse Assistant Manager – Receiving ensures the healthy running of our warehouse receiving operations. Ensures compliance with the Department of Health, FDA, USDA, OSHA, DOT, and all other regulatory agencies and laws governing business operations. Overall responsible for compliance with CFBNJ and Feeding America's applicable guidelines resulting in satisfactory monitoring visits. Oversees warehouse operations that involve the receipt and storage with attention to safety, cleanliness, and order. Schedules, receive, and receipts incoming food; assists with the maintenance of the warehouse and food handling equipment; ensures cleanliness and sanitation of food bank; and picks up food donations when needed. Directs, manages, supervises, evaluates, trains, and motivates warehouse receiving associates in collaboration with SR Manager of Warehouse Operations. Duties & Responsibilities: Communication with Agencies and Vendors Assist with retail gleaning program, relationships and oversee food distribution process. Supports vendor relations, retail, equipment maintenance, donations, etc. Assist with general vendor/agency/retail relations/operations management, when needed.
Warehouse Supervision Ensure the warehouse receiving function operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse receiving employees and establishing, monitoring, and managing operation goals. Develop warehouse receiving operations systems by determining product handling, intake, and storage requirements, and equipment utilization. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality, and customer service standards are met. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. Meet regularly with warehouse receiving staff to review, analyze, and develop actionable plans for productivity.
Shipment and Deliveries Negotiate shipping and supplier deliveries. Receive product into inventory and verify the correct goods and quantities have been delivered. Inspect all products when received to determine fitness of product for distribution. Sign off on bills of ladings, etc. Keep track of paperwork and maintain paper files for audit purposes. Weigh and log incoming donations daily and oversee the poundage tracking entered on logs weekly.
Customer Service Resolve customer service disputes and inventory arrival complaints. Administration Coordinate receiving staff scheduling and timecards. Help maintain warehouse receiving office calendar for incoming deliveries, pick-ups, etc., when needed.
Minimum Qualifications and Experience: Associates degree preferred. Minimum 2 years of supervisor experience required. Valid Driving license required to drive Food Bank vehicles if needed. DOT Physical Certification (to obtain an active DOT Medical Certificate) Valid First Aid and CPR training and certification required. Training Certified required to train the staff in the usage of electric machinery. Certification required to operate electrical machineries in the warehouse. ServSafe certification preferred Six Sigma Certification Preferred. Preferred bilingual (English/Spanish). Proficiency with Microsoft Office, particularly MS Excel.
Skills and Abilities: Excellent verbal and written communication skills. Good organizational skills. Ability to be energetic and active. Ability to work as an active team member to complete team tasks. Able to think strategically and translate strategies into actionable plans. Ability to develop and maintain effective working relationships with staff, members of other agencies and community organizations, volunteers, donors, and funders. Ability to prepare clear and concise written reports and track data and statistics. Ability to interact positively with a diverse community of staff and volunteers. Effective problem-solving/analytical skills. Demonstrated project execution skills. Ability to follow all safety requirements. Commitment to working with culturally diverse communities and demonstrated cultural sensitivity and appropriateness Commitment to working in a style consistent with the Quaker values of equality, integrity, simplicity, and non-violent conflict resolution. Ability to meet physical and mental demands of position as outlined. Physical and Mental Demands: 50% Standing, 50% Sitting 100% writing, speaking, and understanding English. 100% grasping, finger manipulation, and use of hand controls. 100% visual acuity, hearing memory, independent judgment, relating to others, and manual dexterity. Lift 50 to 75 lbs.
Hazards: Category III Non-Hazardous
Equipment Used: Forklift, electric pallet jack, manual pallet jack, photocopier, baler, freezers, computer, printer, fax, phone, box truck under 26,001lbs.
General Comments: This position is very active in nature.
The Warehouse Assistant Manager – Receiving ensures the healthy running of our warehouse receiving operations. Ensures compliance with the Department of Health, FDA, USDA, OSHA, DOT, and all other regulatory agencies and laws governing business operations. Overall responsible for compliance with CFBNJ and Feeding America's applicable guidelines resulting in satisfactory monitoring visits. Oversees warehouse operations that involve the receipt and storage with attention to safety, cleanliness, and order. Schedules, receive, and receipts incoming food; assists with the maintenance of the warehouse and food handling equipment; ensures cleanliness and sanitation of food bank; and picks up food donations when needed. Directs, manages, supervises, evaluates, trains, and motivates warehouse receiving associates in collaboration with SR Manager of Warehouse Operations. Duties & Responsibilities: Communication with Agencies and Vendors Assist with retail gleaning program, relationships and oversee food distribution process. Supports vendor relations, retail, equipment maintenance, donations, etc. Assist with general vendor/agency/retail relations/operations management, when needed.
Warehouse Supervision Ensure the warehouse receiving function operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse receiving employees and establishing, monitoring, and managing operation goals. Develop warehouse receiving operations systems by determining product handling, intake, and storage requirements, and equipment utilization. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality, and customer service standards are met. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. Meet regularly with warehouse receiving staff to review, analyze, and develop actionable plans for productivity.
Shipment and Deliveries Negotiate shipping and supplier deliveries. Receive product into inventory and verify the correct goods and quantities have been delivered. Inspect all products when received to determine fitness of product for distribution. Sign off on bills of ladings, etc. Keep track of paperwork and maintain paper files for audit purposes. Weigh and log incoming donations daily and oversee the poundage tracking entered on logs weekly.
Customer Service Resolve customer service disputes and inventory arrival complaints. Administration Coordinate receiving staff scheduling and timecards. Help maintain warehouse receiving office calendar for incoming deliveries, pick-ups, etc., when needed.
Minimum Qualifications and Experience: Associates degree preferred. Minimum 2 years of supervisor experience required. Valid Driving license required to drive Food Bank vehicles if needed. DOT Physical Certification (to obtain an active DOT Medical Certificate) Valid First Aid and CPR training and certification required. Training Certified required to train the staff in the usage of electric machinery. Certification required to operate electrical machineries in the warehouse. ServSafe certification preferred Six Sigma Certification Preferred. Preferred bilingual (English/Spanish). Proficiency with Microsoft Office, particularly MS Excel.
Skills and Abilities: Excellent verbal and written communication skills. Good organizational skills. Ability to be energetic and active. Ability to work as an active team member to complete team tasks. Able to think strategically and translate strategies into actionable plans. Ability to develop and maintain effective working relationships with staff, members of other agencies and community organizations, volunteers, donors, and funders. Ability to prepare clear and concise written reports and track data and statistics. Ability to interact positively with a diverse community of staff and volunteers. Effective problem-solving/analytical skills. Demonstrated project execution skills. Ability to follow all safety requirements. Commitment to working with culturally diverse communities and demonstrated cultural sensitivity and appropriateness Commitment to working in a style consistent with the Quaker values of equality, integrity, simplicity, and non-violent conflict resolution. Ability to meet physical and mental demands of position as outlined. Physical and Mental Demands: 50% Standing, 50% Sitting 100% writing, speaking, and understanding English. 100% grasping, finger manipulation, and use of hand controls. 100% visual acuity, hearing memory, independent judgment, relating to others, and manual dexterity. Lift 50 to 75 lbs.
Hazards: Category III Non-Hazardous
Equipment Used: Forklift, electric pallet jack, manual pallet jack, photocopier, baler, freezers, computer, printer, fax, phone, box truck under 26,001lbs.
General Comments: This position is very active in nature.