About this position
A customer service and sales representative is responsible for answering the phones, engaging our customers, showing empathy for their concerns and seeking to provide them with Superior Service. Also, making outbound sales calls to the unbooked suctomers in our system,
Their duties include:
Answering the phones
Responding to emails & chats
Sales calls
Scheduling work appointments
Proficiency & accuracy in data entry
Clear & efficient Communication
Handling Customer Inquiries/Concerns
Following up with Customers to ensure satisfactory results
Flexibility with alternate tasks during downtime
Relevant Work Experience:
Call Center/Dispatch/Sales experience
Service Industry Experience is a plus
Service Titan experience is a plus
Dispatch Experience is a plus
Pay Range begins at 17.00 per hr *Experience will be taken into consideration
Availability Mon-Fri 6:30a-7pm
Sat 6:30-6p
Occasional Sundays & Holidays
Voted Best of Cobb since 2019
Drug-free Workplace
Full-time positions
Salary Information