About this position
Description:
Position
Seasonal Food and Beverage- Outside Services (Early May- Mid October)
Classification
Part-Time Seasonal, Hourly, Non-Exempt
Full-Time Seasonal, Hourly, Non-Exempt
Reports To
Food and Beverage Director
Job Summary
Promptly greet and provide an exceptional guest experience and hospitality at the assigned service location, Hours vary by rotating on-course locations and business levels.
Requirements:
Qualifications
- Must be 18 years of age
- Minimum 1 year of food and beverage experience
- Ability to work independently
- Experience with cash handling and Point of Sale System
- Basic understanding of liquor and beer
- Required to stand for long periods of time
- Capable of lifting 50 pounds
- General math, problem solving and decision-making skills
- Must be able to bend, squat, lift and raise as needed
- Must complete the Responsible Beverage Service Training Course
- Ability to obtain a bartender operating license
- Ability to communicate with guests and employees with a positive attitude
Responsibilities & Duties
- Check tee sheets and daily events Google Docs for direction and guest payment details
- Consult check lists to ensure all service areas opening and closing procedures are properly completed
- Ensure your location is cleaned, stocked and ready for service
- Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
- Accurately prepare mixed drinks for guests while adhering to portion control standards put in place by management
- Ensure guests receive food and beverage in a timely manner
- Handle all payments accurately
- Effectively handle guest requests, complaints or problems with a positive attitude
- Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
- Follow end of shift checklist to ensure all side work has been completed
- Ensure all radio communication is respectful, professional and courteous
- Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
- Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
- Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA
- Follow guidelines and policies set forth by Erin Hills Employee Handbook
- Work outside in all weather conditions