Service Advisor

Preferred Automotive Group LLC Grand Haven, Michigan, United States Customer Service

About this position

Service Department Supervisor / Service Advisor

Compensation: $50,000–$65,000 annually (base salary + performance-based commission)

We are seeking an experienced Service Writer / Service Advisor to oversee daily operations within a high-volume automotive service department. This role combines hands-on service writing with leadership responsibility and operational oversight.

Key Responsibilities:

  • Lead and coordinate a team of approximately five technicians

  • Write and manage repair orders, estimates, and approvals

  • Maintain steady workflow and prioritize jobs to meet production goals

  • Communicate effectively with internal partners regarding repair status

  • Monitor productivity, quality standards, and turnaround times

  • Support continuous improvement within the department

Qualifications:

  • Previous experience as a Service Writer / Service Advisor

  • Leadership or supervisory experience strongly preferred

  • Strong organizational and time-management skills

  • Automotive repair knowledge required

  • Comfortable in a production-driven environment

Compensation & Benefits:

  • Primarily salaried position with supplemental commission

  • Commission tied to department performance and efficiency

  • Full-time, stable role with growth opportunity

Confidential employer. All applications will be handled discreetly.


Salary Information

$52000.0 - $65000.0 Annual Salary