About this position
University Physicians' Association is seeking qualified applicants for a full-time, Patient Service Representative Float (PSR) for University Cancer Specialists, located at the University of Tennessee Medical Center in Knoxville, TN.
Job Type: Full-time, Monday – Friday 8:00AM – 4:30PM
Job duties include:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match and immediate vesting, Critical Illness, Life Insurance, EAP, and more!
Requirements
- 6-months previous medical office experience
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.