Patient Care Concierge

PainPoint Health Pompano Beach, Florida, United States Full-Time Medical

About this position


Patient Care Concierge
Full-Time | $15-$16/hour | Mon-Thurs 7:30am-5:00pm 
Location: Pompano Beach, FL 33069

About South Florida Same-Day Surgery Center (SFSDSC)

SFSDSC is a state-of-the-art ambulatory surgical facility in Pompano Beach, FL, dedicated to high-quality, patient-focused care. Our experienced team delivers compassionate service using cutting-edge technology in a supportive, safety-focused environment.

The Opportunity
This is a non-clinical, customer service–focused role ideal for someone who enjoys helping others feel comfortable in a fast-paced healthcare setting. You’ll guide patients and visitors through the facility while maintaining a calm, professional presence.

What You’ll Do
  • Greet patients and visitors and serve as their first point of contact
  • Answer basic questions and provide clear directions within the facility
  • Escort patients professionally from waiting areas to designated rooms
  • Offer reassurance, comfort, and guidance, especially in high-stress moments
You’ll Thrive in This Role If You…
  • Have a friendly, professional demeanor
  • Communicate clearly and calmly
  • Are reliable, punctual, and comfortable assisting people under stress
  • Enjoy being part of a patient-focused healthcare team
Qualifications
  • Strong communication skills
  • Friendly and professional attitude
  • Ability to remain calm under pressure
  • Reliability and punctuality
What We Offer
  • Health, Dental, and Vision Insurance
  • Hospital Indemnity & Insurance Policy
  • Paid Time Off (PTO) and Sick Time Off
  • Company-Paid Holidays
  • 401(k) Retirement Plan
  • Bonusly
  • DailyPay
Why You’ll Love Working at SFSDSC
You’ll be part of a collaborative, supportive team where patient experience matters and every role contributes to positive surgical outcomes across South Florida.

Ready to Apply?
If you’re passionate about helping people feel welcomed, informed, and supported, we invite you to apply and make a meaningful impact every day.
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Salary Information

$15 - $16 Hourly Wage