SDS RX Dispatcher

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.

Position: Part Time Dispatcher
Shift: Friday-Monday 11 PM- 6 AM
Pay: $21/hr.

The ideal candidate will also possess the following skills and/or experience:
• 2+ years of Customer Service Experience.
• Excellent knowledge of management methods and techniques.
• Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
• Maintain current knowledge of routes and locations to assure timely service and accurate information.
• Address problems and requests by transmitting information or providing solutions.
• Interact and communicate with staff in a professional manner.
• Utilize critical thinking skills.
• Utilize tracking/dispatching software — E-Courier.
• Maintain regular attendance and dependability.
• Have excellent communication skills both written and verbal, and interpersonal skills.
• Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
• Have excellent analytical and problem-solving skills.
• Ability to manage multiple projects concurrently, multi-tasking.