About this position
Spectra Gutter Systems is a leading provider of high-quality gutter solutions for residential and commercial properties. With a commitment to excellence and customer satisfaction, we take pride in delivering top-notch services. We are currently seeking an experienced Branch Manager to lead and manage our branch operations, driving growth and success.
* Primary Residence Requirement: Must live within one hour of the Winston-Salem Branch *
Lead a high-performance branch. Drive operational excellence. Build strong customer relationships.
Spectra Gutter Systems is seeking a results-oriented Branch Manager to lead our Winston-Salem, NC location. This role is ideal for a disciplined, strategic leader who thrives in a structured, high-accountability environment and knows how to execute a business plan with precision.
Why This Role Matters
As a Branch Manager, you own the performance of your branch. You are responsible for driving revenue, managing people, supporting the sales pipeline, and ensuring operational excellence. You will work within a clearly defined leadership framework designed to eliminate ambiguity, provide support, and ensure consistent execution across the business.
You will collaborate closely with the General Manager, Regional Director, and Outside Sales Representatives to ensure your branch is a strong, reliable engine of growth and customer satisfaction.
Your Mission: What You’ll Do
Own Branch Performance
- Lead all daily operations for the Winston-Salem branch
- Oversee inventory, logistics, staffing, customer service, and branch processes
- Ensure the branch meets revenue, margin, and service-level targets
Support Sales Execution
- Conduct ride-alongs with Outside Sales Representatives
- Support lead follow-up, customer engagement, and local territory initiatives
- Partner closely with sales to ensure the branch meets market expectations
Develop People & Culture
- Coach and develop employees across operations, warehouse, and customer service roles
- Build a disciplined, accountable, high-performance team
- Ensure clarity of roles and responsibilities at every level
Maintain Pricing & Margin Discipline
- Follow established pricing guardrails
- Prevent margin erosion through disciplined decision-making
- Execute price integrity at the branch level
Key Responsibilities
1. Operational Leadership — Full execution of daily branch operations
2. Customer Experience — Maintain excellent service through dependable execution
3. Talent Management — Hire, coach, and develop top performers
4. Sales Support — Strengthen local sales efforts and customer relationships
5. Reporting & Metrics — Track performance, manage branch KPIs, and drive continuous improvement
Success Metrics
- Branch Revenue Growth
- Margin Performance and Pricing Integrity
- Operational Accuracy and Efficiency
- Customer Satisfaction and Retention
- Employee Performance and Development
Your Support System
You will be supported by:
- General Manager — Strategic oversight, coaching, pricing, pipeline discipline
- Regional Director — Market leadership, accountability, and talent development
- Outside Sales Representatives — Field execution and customer engagement
- Corporate Operations — Tools, systems, structure, and resources
Ideal Candidate Profile
Must-Have Qualifications
- Proven leadership experience in distribution, operations, or branch management
- Strong understanding of operational processes, inventory, and logistics
- Ability to coach, develop, and hold teams accountable
- High level of discipline and comfort working within a structured system
- Strong interpersonal skills with customers and field teams
Preferred Experience
- Building materials or industrial distribution
- Experience managing P&L or key financial metrics
- Knowledge of territory-based sales or supporting outside sales teams
A Week in the Role
- Monday: Branch review with General Manager
- Tue–Thu: Operations management, customer visits, ride-alongs, staff coaching
- Friday: Reporting, planning, KPI reviews, and process improvements
- Ongoing: Developing talent and strengthening branch execution
Why You’ll Love Working Here
- Clear Structure: You know exactly what success looks like
- Strong Leadership Support: Coaching and accountability at every level
- Growth Path: Branch Managers often advance into multi-site or regional leadership roles
- Mission-Driven Culture: A system designed for operational excellence and sustainable growth
Ready to Lead a High-Performance Branch?
If you are a disciplined operations leader who thrives in a structured, accountable environment and wants to lead a key market branch, we want to talk.
Apply Today
Submit your resume and a brief note describing your leadership style and branch management philosophy.
Next Steps:
Qualified candidates will be invited to meet with the General Manager to discuss fit, expectations, and leadership alignment.