About this position
BASIC FUNCTION:
Sells previously owned or leased vehicles to retail and commercial customers.
DUTIES AND RESPONSIBILITIES:
- Greets andassistscustomers in selecting vehicle that meets their needs and financial ability
- Presentsthe vehicle’s features and benefitsto Customers
- Arrangesand preparesvehiclefortest drive
- Gathers information needed to structure the vehicle purchase dealand informs sales management of thequalifying information
- If there is a “trade-in” vehicle, performs a pre-evaluation of the customer’svehicle todetermineapproximate value
- Writes up and presents a written proposaland completes all other necessary documents.
- Introduces customer to Finance & Insurance (F&I) Manager to arrange financing andfinalizethenecessary paperwork
- Reviewsvehiclecheck list, transaction documents,warrantyand customer survey program prior to thecustomer leaving the store
- Conducts vehicle delivery, reviewing vehicle features and accessories
- Introduces customer to service and parts departments
- Provides assistance tocustomer in the resolution of any post purchase concerns or problems
- Maintains customer contact recordsin sales softwareand performs regular follow-up activities
- Sources new customers through “cold calling,” use of mailing lists, directories, etc.
- Maintainscompany provided demonstrator in a sale-ready condition
- Recording sales activitiesin sales software
PHYSICAL DEMANDS:
Low physical effort required to sit for extended periods, stand at files, bend, stoop, lift, and walk. Maximum unassisted lift = 20lbs. Average lift less than 5lbs. Requires ability to use a keyboard, monitor, and phone. Requires ability to communicate both orally and in writing, hear at a conversational level, use both hands and legs, operate a motor vehicle and the ability to see using both depth perception and color visions.
WORK ENVIRONMENT:
Inside average office environment. Average office noise levels. No personal protective equipment required. Ambient temperature between 68 and 76F. Exposed to outside weather
REQUIREMENTS: Minimum education, experience, skills and physical abilities needed to perform job.
- High School Diploma or equivalent
- Preference for one ormore years ofvehicle sales experience
- Experience with knowledge of a variety of vehicles features and benefits preferred or ability toacquirethe knowledge
- Professional written and verbal communication skills
- Well-developed interpersonal,negotiation,and closing skills.
- Interact effectively with a variety of people and personalities.
- Valid driver license andgood drivingrecord