About this position

Operations Dispatcher will perform regular administrative duties including data entry, interaction with our drivers for checking them in/out, routing maintenance on our TRUX system, processing work orders, and various other administrative duties as assigned by the manager.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Organized, multitasking individual working in a fast-paced environment
Data input from daily routes within a time sensitive period
Driver check-in/out, focusing at the end of the day until the last truck is in the yard
Print, sort and file route sheets for next working day
Creating and printing work orders for various routes
Dispatching missed stops to various route drivers
Interacting with Customer Service, Supervisors, Maintenance, Drivers, and Helpers on a day-to-day basis
Various other administrative duties that pertains to daily operations as assigned by the Manager

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Strong attention to detail
Ability to multitask and prioritize tasks and workloads
Ability to work successfully with minimal supervision
Ability to conduct work with strong personal and professional ethics and integrity
Proficiency in Microsoft Outlook, Word, Excel and PowerPoint
Competence in using the Internet
Preferred knowledge of TRUX Enterprise System

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

High school diploma or G.E.D.
Bi-Lingual in Spanish (Preferred)

WORK ENVIRONMENT:

This work is typically performed indoors in an office setting. The employee is often exposed to routine office noise and periodically, the employee may have to enter the garage and/or our facility yard. When necessary, the employee will be exposed to loud noise and various weather conditions. Appropriate Personal Protective Equipment (PPE) is required to be properly worn when and where required and all PPE will be provided to the employee. The employee may work up to a 10 hour shift regularly Monday through Friday and there may be some weekend work required.