Hamden Warming Center Resident Support Specialist

Columbus House New Haven, Connecticut, United States Customer Service

About this position

Columbus House, Inc.

Job Posting: Seasonal Part Time FLSA Non-Exempt, Essential

Hamden Warming Center Resident Support Specialist 2nd & 3rd shifts

 

Seasonal: January 7, 2026 to TBD

Purpose 

 

The Warming Center’s guiding principle is to save lives during the harshest weather of the year by providing compassionate care for the most vulnerable residents of Hamden. The Warming Center is a critical program for people who are homeless and generally resistant to or not able to enter shelters. 

 

Qualifications, Knowledge, Skills, and Abilities 

  • Individual(s) must have demonstrated the ability to manage, motivate and direct clients, time management and organizational skills essential.
  • Knowledge base of the delivery of residential services for the homeless population preferred. 
  • Must be aware of mental health, substance abuse, and dual diagnosis issues.
  • Knowledgeable of the area network providers; computer literate; culturally competent.
  • Must possess the capacity to work within a team and promote teamwork.
  • Must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions.
  • Able to foster a Harm Reduction philosophy within the work environment, strong empathic skills. 

 

Responsibilities 

  • Attend all required Columbus House training and meetings.
  • Complete all required logs, incident reports; and daily rosters.
  • Supervise clients to ensure compliance with all Warming Center rules. 
  • Assist in providing the security of the Warming Center site. 
  • Adhere closely to scheduled shift start times and remain on duty until a replacement has arrived.
  • Other related duties as assigned.

 

Supervised by: Director of Emergency Services 

Pay Scale: $19.00 per hour 

Work Schedules: 

Wednesday to Friday (2 positions): 12:00 AM – 8:00 AM

Per Diem (2 positions): As needed

Saturday to Tuesday (2 positions): 12:00 AM – 8:00 AM

Monday to Friday: 6:00 PM – 12:00 AM

Saturday to Sunday: 6:00 PM – 12:00 AM

Sunday- Thursday: 4:00PM -12:00AM

Friday-Saturday: 4:00 PM- 12:00 AM   

 

Please send your application or resume and a cover letter to Human Resources Generalist, Columbus House Inc., P.O. Box 7093, New Haven CT. 06519 or fax to (203)773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org 




Salary Information

$19.0 - $19.0 Hourly Wage