About this position
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role:
- Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff, and physicians.
KEY RESPONSIBILITIES:
- Places, receives and screens telephone calls; determines nature of call and provides general information, referring more complex calls to other team members.
- Greets, screens and directs visitors, patients, sales representatives, etc.
- Schedules appointments, maintains calendars, arranges meetings and conferences, and makes travel arrangements.
- Services the needs of patients in the Medical Office.
- Schedules patient appointments, may post surgeries, etc.
- Performs pre-registration or registration by interviewing patient and obtaining relevant information e. g. , personal demographics and health insurance information.
- Obtains necessary authorizations.
- May assist patients in examination room when needed.
- May collect Copays and make deposits.
- Opens, sorts and distributes incoming mail; answers routine correspondence independently.
- Maintains office supplies; prepares inventory and purchase orders.
- Participates in special projects as needed.
- Optimizes facility and professional charge entry and subsequent collections for all services provided.
REQUIREMENTS;
- Education: HS Diploma/GED preferred
- Experience: 3-5 years of experience
Salary range: $18 to $22/hour based on years of experience and internal equity