Administrative Assistant

Administrative Assistant

Full-Time

On-site

Durham, NC

About the Company:

MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners. 

Our Mission: Delivering leading-edge technology to restore hearing and empower connection.

About the Role:

MED-EL is looking for an Administrative Assistant who thrives on keeping things organized and running smoothly. This role is the backbone of day-to-day operations — coordinating schedules, supporting leadership, managing communications, and helping ensure nothing falls through the cracks. If you are detail-oriented, dependable, and enjoy being the go-to person who keeps everything on track, this job is for you!

Primary Responsibilities:

• Supporting the VP’s daily schedule and the ability to prioritize and swiftly execute a high volume of internal/external requests, scheduling, meeting coordination and office collaboration.
• Track deadlines, follow up on action items, and help to ensure timely completion of deliverables.
•  Prepare and organize high quality materials for meetings, presentations, and communications.
• Handle confidential information with a high level of integrity and discretion.
• Arrange and book business travel (domestic and international), client meetings, customer events, conference calls, and reserve meeting rooms or external venues as needed.
• Handle expense reporting and reconciliation for travel, meetings, industry events, client entertainment, and gifts using expensify.
• Coordinate team activities and events.
• Coordinating with admin team to ensure smooth and efficient daily operations.
• Serve as a liaison between leadership, internal teams, and external stakeholders. General administrative support for executive leadership, as needed.
• Other duties as assigned.

Position Qualifications:

• Bachelor’s degree strongly preferred.
• 2 to 3 years of corporate or non-profit administrative experience
•  Strong interpersonal communication skills, the ability to work as a team and collaborate cross-organizationally.
•  Excellent written and verbal communication skills.
• Proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint.), as well as Adobe Acrobat. Experience with Microsoft CRM is a plus.
•  Ability to multitask, prioritize, and manage time effectively.
•  Attention to detail and accuracy in documentation.
•  Ability to work independently and complete tasks in a dynamic work environment.
•  Strong problem-solving skills and ability to multi-task and meet deadlines.
•  Demonstrate sound judgement, discretion, and professionalism when dealing with executive-level matters.
•  Ability to quickly adjust/adapt to evolving business priorities, often with little notice.
• Ability to remain calm and composed under pressure
•  Located in – or willing to relocate to – Durham, NC 

What We Offer:

 We know that benefits are important to you, and we offer a robust benefits package including:

• Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
• 401k Match 
• Health Savings Account
• Short term and long-term disability paid by the company.
• Company paid life insurance with an option to purchase additional coverage.
• FSA Dependent Care 
• Pet Insurance
• Critical Illness
• Accident Insurance
• PTO – 20 days annual that is accrued each pay period.  Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
• Employee Assistance Program

MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.