Server

ACCOUNTABILITIES

• Perform pre- and post-work shift duties

• Provide immediate attention to all members and guests upon seating

• Distribute menus, and answer questions

• If local water conservation laws permit, fill glasses with the ice water and answer questions and suggest menu items

• Take orders and suggestively sell food and beverage items, if appropriate

• Place orders with bartender and/or kitchen and inform cooks about any special cooking instructions

• May ice glasses, add garnishes, or other ingredients

• Place beverages on tray, deliver to members and guests and serves beverages

• Assemble food on trays; procure items from each station as necessary

• Serve meals and place dishes by courses in front of each person

• Check back to ensure member and guest satisfaction; replenish water and butter as necessary

• Remove soiled dishes and empty glasses; clean table as required

• Present dessert menus; suggests and serves desserts, coffee and after-dinner drinks

• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks

• Present bill and obtain signature on chit, if applicable

• Keep tables, dining room and bus station areas clean

• Advise supervisor on any complaints as soon as they occur

• Perform clean-up and closing duties as assigned by manager

• Attend pre-meal meetings as requested by F&B Managers

• Consistently complies with all state, local, and Club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable

• Turn in signed tip declaration form weekly/daily, if applicable

• Thank members and guests; invites them to return

• May assist banquet personnel in setting up, serving and cleaning up after banquet functions

• Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are met

• Other duties as assigned

MINIMUM REQUIREMENTS

• Experience that is directly related to the duties and responsibilities specified

• Demonstrated polished, professional appearance and presentation

• Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment

• Ability to maintain quality and safety standards

• Strong reasoning ability and critical thinking skills

• Demonstrated strong oral and written communication skills to a wide variety of constituents

• Excellent interpersonal/relationship-building skills

• Proven record of providing excellent internal and external customer service

IV. Physical Demands and Work Environment

• Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds

• Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases

• Independent mobility