RECEPTIONIST/DATA ENTRY CLERK

Receptionist/data entry clerk needed for very busy, growing law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.

Job duties (including, but not limited to)

· Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person

· Page employees for calls and visitors

· Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.

· Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival

· Complete the entry of new client data in the firm's case management system.

· Initiate and send professional emails and form letters to new clients

· Assist the Admin department with support as needed

· Assist other support staff with various secretarial/administrative tasks

· Ensure that the lobbies of both buildings are kept in a neat and tidy manner and snacks/drinks are stocked

· Handle special requests from guests

· Monitor conference room calendar for usage and available space

· Check and forward incoming electronic faxes and send to appropriate party

Qualifications

· Excellent communication skills

· Ability to provide superior customer experience

· Computer and Microsoft 365 literacy

· Ability to learn new software quickly

· Ability to work in a team environment

· Excellent secretarial and organizational skills

· Ability to juggle multiple activities and work under pressure

· Attention to detail

· Client Confidentiality

· Dependability

· Ability to use personal cell phone for two-factor authentication as needed