About this position
Are you enthusiastic, proactive, and passionate about delivering excellent guest experiences?
The Cathedral Hotel in Lichfield is seeking a friendly and versatile General Assistant to join our exceptional team. This is a dynamic and hands-on role that supports various departments — ensuring the smooth and efficient operation of the hotel, and helping to maintain the welcoming atmosphere our guests love.
As a General Assistant, you will play a vital part in the day-to-day running of the hotel, including:
Supporting the Reception team with guest check-ins and inquiries
Assisting our Housekeeping team to maintain high cleanliness and presentation standards
Working alongside the Food & Beverage team during service times
Ensuring guest satisfaction at every touchpoint, from arrival to departure
This is a casual position working a variety of shifts patterns including evenings and some weekends.
We believe in recognising hard work and rewarding our team members. When you join us, you’ll benefit from:
Up to £12.21 per hour
Paid overtime for additional hours worked
Extra holiday entitlement for long service milestones
Enhanced pay rates for working on key bank holidays
Performance reward scheme to recognise your contributions
Staff discounts on hotel stays, spa treatments, dining, and events
Employee Assistance Programme (EAP) for mental health & wellbeing support
Free onsite parking
Complimentary uniform and meals during your shift
We’re looking for someone who:
Has a positive, can-do attitude
Enjoys working in a guest-focused environment
Is flexible with working hours (including evenings/weekends)
Demonstrates strong communication and multitasking skills
Takes pride in maintaining high standards of service and cleanliness
Apply now and become part of something special at The Cathedral Hotel in Lichfield.