About this position

Teak is reinventing refunds, striving to make every experience refundable. Our strength lies in our proprietary Software-as-a-Service (SaaS) embedded refund protection platform, which provides massive distribution and a top-tier digital purchasing experience for insurance carriers, event organizers, booking platforms, ticketing systems, and their consumers. Our e-commerce solution is embedded in millions of carts each month, and we're seeking a talented Junior QA Engineer to join our high-performing team.

We're seeking a talented Junior QA Engineer who will effectively fit into an existing team and contribute to project success by ensuring the quality of our technology stack. You will play a crucial part in performing foundational testing tasks under the guidance of senior QA members.

This is an excellent opportunity to establish your presence at a rapidly growing technology company. We support internal growth across our team and encourage learning.

Key Responsibilities:

Foundational Documentation and Testing: Ownership of core manual testing tasks, including writing and executing basic manual test cases, performing manual regression testing, and meticulously documenting test execution, bugs, and contributing to process documentation.
Collaborate with Senior QA Engineers or product owners to create and update test cases in TestRail for new features and releases, aligning test plans with user stories and business requirements.
Assist with exploratory testing on new and existing features, especially regarding partner site testing.
Work closely with cross-functional teams to understand the software, identify bugs and document them in the bug tracking system, and ensure that fixes are implemented correctly.
Communicate test results and findings to stakeholders, providing regular updates on testing progress and issues.
Learn and experiment with new testing methodologies, automation concepts (e.g., Playwright), and AI-assisted tools for test planning.
Participate in daily stand-ups, sprint ceremonies, and QA syncs, providing regular updates on testing progress and issues.

Qualifications:

Bachelor’s Degree in Computer Science, Engineering, related field, or equivalent work experience.
Ability to think logically and determine test cases from a project description.
Ability to learn and apply new testing methodologies and tools.
Excellent communication skills and the ability to collaborate effectively across teams.
Basic understanding and ability to write code in TypeScript.
No formal QA experience is required, but you must be technically curious, eager to learn, and excited to grow.

Bonus Skills:

Familiarity with manual testing tools and bug tracking systems (e.g., JIRA, TestRail).
Basic understanding of software development lifecycle (SDLC) and agile methodologies.
Experience developing with Python and Typescript.
Enthusiasm for learning test automation concepts and frameworks (e.g., Playwright).
Interest in experimenting with AI tools for test planning and productivity.

What We Offer:

Fully Remote Working Environment
Competitive Salary and Equity Opportunities
Unlimited Paid Time-off
Medical, Dental, and Vision Benefits
Annual Bonus Program
401k Matching
$100/month for Event Ticket Purchase
Company Sponsored Events