Area Operations Manager

Job Posting Title: Area Operations Manager

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you! We are seeking an Area Operations Manager to join our growing team. The Area Operations Manager is responsible for providing high-level operational oversight across multiple HHM Health clinics and service lines. This role supports and supervises Clinic Managers to ensure smooth, compliant, and efficient clinic operations, while fostering a culture of accountability and patient-centered care.

Here's a sneak peek at what you will do:

• Supervise and support Clinic Managers across multiple locations.
• Oversee staffing, scheduling, and coverage for clinical support teams.
• Monitor operational performance metrics (patient volume, wait times, staffing ratios) and implement data-driven improvements.
• Conduct site visits and compliance with walkthroughs to ensure quality, safety, and regulatory standards.
• Lead training, onboarding, and performance coaching for management and support staff.
• Serve as the escalation point for operational and patient-related concerns.
• Collaborate cross-functional with Facilities, IT, HR, Compliance, and senior leadership.
• Oversee scheduling template optimization to improve provider productivity and patient access.
• Manage new clinic site setups, closures, equipment readiness, and third-party vendor coordination.
• Drive quality assurance initiatives, including audits, evaluations, and patient satisfaction improvement efforts.
• Develop and execute operational strategies that enhance efficiency, reduce costs, increase revenue, and align with organizational goals and mission.

What you need to succeed:

• High school diploma or equivalent.
• Bachelors preferred or equivalent combination of experience/education;
• 3–5 years of healthcare operations or clinic leadership experience required
• Demonstrated experience managing or supervising multiple clinic locations or teams
• Knowledge of outpatient clinic workflows, regulatory compliance, and safety protocols
• Strong leadership and coaching abilities with a focus on developing high-performing teams.
• Excellent communication skills with the ability to manage competing priorities effectively.
• Strategic, adaptable, and collaborative problem-solver who fosters a positive team environment.
• Proficiency in Microsoft Office (especially Excel), electronic health records (eCW preferred), and operations tracking
• Flexibility to travel between clinics and locations
• Bilingual skills in Spanish, Pashto, Burmese or Rohingya to assist a diverse patient population.

What We Offer
At HHM Health, our mission starts with caring for people and that includes you. We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That’s why we invest in our employees’ well-being with free vision, dental, and life insurance, plus competitive medical premiums.

Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient.  

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
• Paid Holidays
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

We’re battling the Dallas Community’s Healthcare Crisis