Cashier/Store CSR

About the Role:

The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for our customers at Williston Sunoco. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, resolve issues, and promote store loyalty programs. By maintaining a clean and organized checkout area, this role contributes to the overall efficiency and effectiveness of store operations. Ultimately, the Cashier/Store CSR is vital in fostering customer satisfaction and loyalty, which drives the success of the store.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a retail or customer service role.
• Basic math skills and ability to handle cash transactions.

Preferred Qualifications:

• Experience with point-of-sale systems.
• Knowledge of inventory management practices.

Responsibilities:

• Accurately process customer transactions using the point-of-sale system.
• Provide friendly and efficient customer service, addressing inquiries and resolving issues.
• Maintain a clean and organized checkout area, ensuring a pleasant shopping environment.
• Assist in restocking shelves and maintaining inventory levels as needed.
• Promote store loyalty programs and special promotions to enhance customer engagement.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for providing excellent customer service and building rapport with customers. Attention to detail is crucial when processing transactions and handling cash to ensure accuracy and prevent errors. Problem-solving skills are also important, as the Cashier/Store CSR will need to address customer inquiries and resolve issues effectively. Preferred skills, such as familiarity with point-of-sale systems, will enhance efficiency in transaction processing.