About this position

Veterinary Receptionist

Veterinary Receptionist
Willow Ridge Animal Hospital | Loves Park, Illinois

We are looking for a full-time or part-time receptionist to join our team. Experience in veterinary medicine is preferred. Experience using Cornerstone as a practice management system is not required but would be beneficial.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

Checking patients in, discharging patients, invoicing
Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
Handle incoming and outgoing mail and email
Update and file patient charts
Enter data into computerized billing program
Retrieve prescriptions
Assist with pet supply purchases such as food, supplements, and grooming items
Maintain the cleanliness of waiting room
Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
Retail sales

Skills / Qualifications:

High School Diploma or relevant education and work experience
Customer Service
Organizational Skills
Tech Savvy
Team oriented
Communication skills

All Full Time Team Members are eligible for benefits, including:

Competitive base pay plus revenue share bonus program!
Pet care discount
Best-in-class medical, vision, and dental insurance
Short-term and long-term disability
Life insurance
401k with match
Paid time off
Free continuing education
Free mental health support
And more!

Salary Information

$15 - $17