CATERING SALES MANAGER

SUMMARY:

The Catering Sales Manager plays a pivotal role in driving the revenue growth and market presence of our hospitality services by managing and expanding catering sales operations. This position is responsible for developing strategic sales plans, building strong client relationships, and coordinating with internal teams to deliver exceptional catering experiences. The successful candidate will analyze market trends and revenue data to optimize pricing and maximize profitability while ensuring customer satisfaction. They will lead negotiations, manage contracts, and oversee the execution of catering events to meet and exceed business objectives. Ultimately, this role is essential in positioning the company as a preferred catering provider within the competitive hospitality industry. 

Minimum Qualifications:

• Degree or proven experience  in Hospitality Management, Business Administration, or a related field.
• Proven experience in catering sales or hotel sales with a strong track record of meeting or exceeding revenue goals.
• Proficiency in Opera property management system and computer accounting programs.
• Strong knowledge of revenue management, yield management, and budgetary analytical techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Flexibility in work schedule working evenings, weekends and holidays.

Preferred Qualifications:

• Experience working in a multi-property hotel environment.
• Familiarity with CRM software and advanced data analytics tools.
• Demonstrated leadership experience managing sales teams.
• Proficient communication and networking skill sets.
• Additional language skills relevant to diverse client bases.

Responsibilities:

• Develop and implement comprehensive catering sales strategies to achieve revenue targets and market expansion.
• Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
• Utilize Opera and other computer accounting programs to manage bookings, contracts, and financial reporting.
• Collaborate with hospitality and hotel management teams to coordinate event logistics and ensure seamless service delivery.
• Analyze revenue and budgetary data to optimize yield management and pricing strategies.
• Prepare detailed sales forecasts, reports, and presentations for senior management.
• Lead contract negotiations and ensure compliance with company policies and client requirements.
• Monitor market trends and competitor activities to identify new business opportunities.

Skills:

The required skills such as Opera and computer accounting programs are essential for managing bookings, financial tracking, and reporting on catering sales activities daily. Hospitality and hotel management expertise enable the manager to coordinate effectively with operational teams to ensure high-quality event execution. Revenue management and yield management skills are applied to analyze market data and optimize pricing strategies to maximize profitability. Budgetary analytical capabilities support the preparation and monitoring of sales budgets and forecasts, ensuring financial targets are met. Preferred skills like CRM proficiency and leadership experience enhance client relationship management and team coordination, contributing to sustained business growth.