Titling Specialist

Position Responsibilities

The Titling Specialist is responsible for ensuring that all vehicles funded by Channel and Trio are properly titled with the lien position secured for the duration of the finance period and then released to the customer at end of term. The Titling Specialist will work with a contracted third-party titling company to coordinate titling and lien release as well as with internal sales, underwriting, and funding to ensure the relevant titling requirements are met prior to funding. This role will coordinate with management and lead interactions on complex situations to maximize business opportunities while mitigating risk both pre- and post-funding. 

The ideal candidate will have experience in vehicle financing, titling experience in all states, and familiarity with titling requirements for new/used vehicles. Expectations include the ability to work independently and collaboratively, attention to detail, confidence in reviewing titling paperwork for accuracy, engagement with customers/dealers/brokers/DMVs, and eagerness to be a part of a rapidly growing business.

Key Responsibilities

· Accurately create and update vehicle title records

· Verify all state titling requirements are satisfied to properly secure interest in title

· Understand individual state DMV requirements, paper/electronic titles, and state-to-state transfers of title

· Calculate state/county/local sales tax

· Resolve titling issues/errors in a timely manner

· Generate title delinquency report, with dedicated follow-up to meet SLAs

· Ensure compliance with company standards and procedures

· Foster good working relationships with internal staff and external parties

· Projects and other duties as required

Skills & Specifications

· Must be able to multitask and be highly adaptable to change

· Must be detail-oriented with excellent organizational and time management skills

· Good interpersonal relationship skills and motivation for personal growth

· Takes initiative and maintains consistent follow-up

· Ability to problem-solve and troubleshoot issues

· Escalate issues and concerns with solutions in mind

· Friendly and personable

· Strong verbal and written communication skills

Education & Qualifications

· 2-4 years degree preferred but not required. 

· 2-3 years of experience in financial services with experience with titles. 

· Demonstrated track record of accuracy and productivity. 

Key Performance Indicators 

· Monthly titles processed

· Meeting titling SLAs

· Completion Rate

· Resolution Rate on Errors/Corrections

Company Summary

Channel is a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single-source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital. 

Established in 2009, Channel is the only full-service independent lender offering a single source solution for equipment finance and working capital exclusively through equipment finance companies for their small and midsize business customers. The company is headquartered in Minnetonka, MN, with additional offices in Atlanta, GA, Des Moines, IA, and Marshall, MN. We are proud to be rated a Top Workplace.

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensure the flexibility and nimbleness required to compete in today’s marketplace. Channel is the perfect workplace for those who are motivated and have a desire to be part of a growing, agile, and diverse organization where you can make a difference every day.

The company offers a flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans with HSA and FSA options; life insurance and disability plans; along with a generous PTO policy and employer-match company 401K plan.