Director of Operations

Job description:

Company Overview: Blake's Orchard and Cider Mill is a thriving business known for its high-quality products and exceptional customer experiences. We are committed to safety, efficiency, and quality across all our operations, including wholesale juice and liquid production, wholesale bakery, supply chain management, and IT/business systems.

Job Summary: The Director of Operations will oversee and optimize all aspects of our wholesale juice and liquid production, wholesale bakery, supply chain management, and IT/business systems. This role requires a strategic leader with a strong focus on safety, efficiency, and quality. The successful candidate will possess a can-do mindset, demonstrating a willingness to do whatever it takes to get the job done successfully.

Key Responsibilities:

Wholesale Juice and Liquid Production:

• Ensure safety, efficiency, and quality in all production processes.
• Oversee daily operations and manage production schedules.
• Implement and maintain industry best practices.
• Work with sales, marketing, retail, and other departments to develop a new product introduction roadmap aimed at developing and introducing high-quality, high-demand, high-margin products that can be produced utilizing our current production equipment.

Wholesale Bakery:

• Manage and optimize bakery operations with a strong focus on safety, efficiency, and quality.
• Ensure all products meet our high standards.
• Coordinate with other departments to align production with business needs.
• Work with sales, marketing, retail, and other departments to develop a new product introduction roadmap aimed at developing and introducing high-quality, high-demand, high-margin products that can be produced utilizing our current production equipment.

Supply Chain Management:

• Lead purchasing and inventory management efforts.
• Develop and maintain strong supplier relationships.
• Optimize supply chain processes to improve efficiency and reduce costs.
• Create and execute a cost savings roadmap.

IT and Business Systems:

• Oversee IT program management.
• Develop and implement a successful post-launch plan for NetSuite ERP, Revel, and Toast POS systems.
• Ensure business systems support overall company goals and operations.

Additional Responsibilities:

• Update, redefine, and tweak job descriptions for team members as needed.
• Ensure the right people are in the right roles.
• Coach, mentor, and guide team members to achieve their best performance.
• Work on-site 5-6 days a week, with the understanding that the initial workload will be demanding but will ease as the business gets in order.

Qualifications:

• Strong focus on safety, efficiency, and quality.
• Excellent problem-solving and decision-making abilities.
• Strong knowledge of production processes, supply chain management, and IT/business systems.
• Exceptional leadership, coaching, and mentoring skills.
• Ability to work on-site and manage a demanding workload.