Deli Associate-Sandwich/Customer Service

Orcas Island Market EASTSOUND, Washington, United States Customer Service

About this position

Description:

POSITION SUMMARY

 

Prepares made-to-order deli sandwiches and provides friendly, efficient service at the deli slicing counter. Ensures high standards of food quality, freshness, sanitation, and customer service while supporting daily deli operations.

Requirements:

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

  • Prepare made-to-order sandwiches and deli items according to established recipes, portioning, and food safety standards.
     
  • Operate deli slicing equipment safely and accurately to fulfill customer requests.
     
  • Greet customers promptly and assist with sandwich selections, meats, cheeses, and deli products.
     
  • Advise customers on product quality, portion sizes, storage, and preparation methods.
     
  • Stock, rotate, and maintain sandwich bar ingredients to ensure freshness and availability.
     
  • Set up, stock, face, and maintain deli displays, cases, and coolers.
     
  • Bag, wrap, label, and package customer orders and special requests.
     
  • Maintain cleanliness and sanitation of the sandwich bar, slicing counter, prep areas, shelves, and equipment.
     
  • Monitor product quality, remove outdated or unsellable items, and obtain credit for product when applicable.
     
  • Stamp, mark, or tag merchandise with accurate pricing as needed.
     
  • Review and maintain deli pricing structure and signage.
     
  • Follow all Island Market procedures, food safety guidelines, and safety standards.
     
  • Perform any and all other assigned tasks.
     
  • Understand that this job description is a fair representation of the duties and does not include all aspects of the position.
     

Job Qualifications / Required Skills / Key Competencies

  • Experience in a deli, food service, or customer-facing environment preferred
     
  • Ability to operate deli slicers safely (training provided if needed)
     
  • Strong customer service and communication skills
     
  • Ability to multitask in a fast-paced environment
     
  • Attention to detail, cleanliness, and food safety
     
  • Ability to calculate discounts and percentages
     
  • Strong time management and organizational skills
     
  • Self-starter with the ability to work independently and as part of a team
     
  • Good analytical and organizational skills
     
  • Excellent English communication skills (verbal and written)
     

Work Environment

  • Regularly exposed to cold and hot temperatures, food odors, moisture, and noise
     
  • Regularly required to stand, walk, bend, reach, and lift objects up to 50 lbs
     
  • Work performed at sandwich prep stations, slicing counters, and refrigerated cases