Custody Officer II

Do you have a strong sense of responsibility and a commitment to safety? Are you experienced in safety and security functions? Were hiring a Custody Officer II to help maintain safety and security across our facility. In this role, youll supervise individuals served, protect staff and visitors, and may be assigned to high-liability posts such as key and tool control, transportation, or armory management.

This is a critical position for someone who thrives in a structured environment, values integrity, and can respond with professionalism in challenging situations.

What Youll Do

• Ensure safety and security at assigned posts, remaining alert to prevent emergencies or elopements.
• Monitor individuals served and intervene to manage disruptive or aggressive behaviors.
• Operate security and communication systems including CCTV, fire alarms, electronic locks, radios, and perimeter-alert systems.
• Respond to emergency calls, applying de-escalation and aggression-control techniques to protect individuals and staff.
• Conduct searches of individuals, living areas, and communal spaces for contraband.
• Monitor and control access to the facility, verifying visitor identification and conducting searches when required.
• Oversee vehicle traffic and maintain surveillance of parking areas for compliance and safety.
• Inspect the facility regularly for risks, hazards, or security concerns.
• Carry out specialized duties in high-liability posts such as armory, key and tool control, or transportation assignments.

Education

• High school diploma or equivalent (required)

Experience

• 2 years' experience (required)
• Completion of basic recruit training course(s) or equivalent as defined by state certification/licensing authority (if required by state or contract).

Licenses/Certifications

• Must meet state minimum age requirements (required)
• Valid state drivers license (required)

Why Join Us?

As a Custody Officer II, youll play a vital role in facility safety and public trust. This position offers the opportunity to grow your career, develop advanced skills, and serve in specialized posts that build your expertise. If youre dependable, experienced, and committed to upholding safety and accountability, wed love to have you on our team.

Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

• DailyPay
• Tuition Assistance
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Pet insurance
• Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.

*Eligibility for perks and benefits varies based on employee type and length of service.

You Matter

From top to bottom, we are a company of caregivers. If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping societys most vulnerable and often overlooked individuals. Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

We are an Equal Employment Opportunity Employer

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.