About this position
Medical Receptionist
Schedule: Full-Time
Job Summary
We are excited to welcome a professional, dependable, and patient-focused Medical Receptionist to join our team. The ideal candidate thrives in a fast-paced medical environment, delivers excellent customer service, and works well with both patients and clinical staff.
Experience using eClinicalWorks or Athena EMR is highly preferred.
Key Responsibilities
Greet patients and provide accurate information regarding appointments, procedures, and office policies
Answer and manage multi-line phone systems, respond to patient inquiries, and route calls appropriately
Facilitate patient check-in and check-out processes efficiently
Distribute and assist with completion of new patient paperwork
Schedule patient appointments and document visits in the EMR system
Verify insurance eligibility and assist with prior authorizations
Collect and process copays, deductibles, and coinsurance
Maintain accurate and confidential electronic medical records
Communicate effectively with patients, providers, medical assistants, and front office staff
Support billing and administrative workflows as needed
Ensure compliance with HIPAA and OSHA regulations at all times
Qualifications & Requirements
Experience with eClinicalWorks or Athena EMR (highly preferred)
Previous experience in a medical or healthcare office (preferred)
Strong computer and data entry skills
Excellent verbal and written communication skills
Ability to multitask, prioritize, and adapt in a fast-paced environment
Strong customer service and patient relations skills
Understanding of general medical office procedures (preferred)
Bilingual (English/Spanish) strongly preferred
Ability to work effectively both independently and as part of a team
What We Offer
Supportive and collaborative healthcare environment
Stable full-time opportunity in a growing practice
Opportunity to gain experience with leading EMR systems
Salary Information