Customer Service Representative

Geartec, Inc Willoughby, Ohio, United States

About this position

Position exists to win orders for GearTec, Inc. and to provide direct interface with customers.

PRINCIPAL ACCOUNTABILITIES:

- Cooperate with the Sales team to secure all possible orders for GearTec Inc.

  • Assist with sales activity to win orders and satisfy the customer.
  • Develop, quotations as required.
  • Be knowledgeable of all Products and Technology, competitive products, and pricing policies.
  • Responsible for periodic reports and updates as required.
  • Obtain and provide customer, marketplace and competitor feedback.
  • Review status of open quotations as directed and provide follow-up information.
  • Order Entry
  • Other related tasks as may be assigned.

GROUP INTERACTIONS:

Sales staff/Quality

Product Engineering/Technical staff

Production and Operations

Finance and Purchasing

President and Corporate personnel

KNOWLEDGE/TRAINING/SKILLS REQUIRED:

  • Experience in a relevant market/industry helpful but not necessary.
  • Self-Starter and relationship builder, must be able to communicate well with customers and management personnel.
  • Must be well organized.
  • Must be computer literate in Word, Excel and PowerPoint. Experience in Job Boss preferred but not required
  • Some travel may be necessary

This job is no longer available