We are seeking a dynamic and results-driven General Manager/Operational Leader to oversee daily operations, drive profitable growth, and lead high-performing teams across our HVAC service division. The ideal candidate has deep industry experience, fluency in P&L and balance sheet management, and proven success optimizing operations through platforms like
ServiceTitan. 

Key Responsibilities:

· Lead daily operations for HVAC service teams to achieve revenue, margin, and customer satisfaction targets.

· Recruit, train, and retain top talent to build cohesive, high-performance teams.

· Drive a culture of safety, accountability, and continuous improvement.

· Optimize technician efficiency, job profitability, and service call resolution using ServiceTitan and other systems.

· Analyze financial statements (P&L, balance sheet) to ensure fiscal health and operational efficiency.

· Develop and execute growth strategies focused on recurring service revenue, customer retention, and market expansion.

· Ensure compliance with local, state, and federal regulations as well as internal SOPs.

· Collaborate cross-functionally with sales, finance, and HR to align operational goals with business objectives.

Required Qualifications:

· Minimum 5 years of leadership experience in the HVAC, plumbing, or similar skilled trades industry.

· Strong working knowledge of ServiceTitan or equivalent field service management software.

· Demonstrated success in P&L management and understanding of balance sheets.

· Proven ability to lead teams in a fast-paced, customer-focused environment.

· Excellent communication, leadership, and conflict-resolution skills.

Preferred Qualifications:

· Bachelor’s degree in Business, Operations Management, or related field.

· Experience scaling service operations in a multi-location environment.

· Bilingual (English/Spanish) is a plus.

Benefits: Medical, dental, vision, and 401k retirement benefits.